LiveWebinar Review: Simplest Webinars & Meetings Platform?
LiveWebinar is an easy-to-use platform for live webinars and video meetings. In this LiveWebinar review, we’ll cover the most important questions:
Webinar Setup, Meetings & Evergreen Option
When setting up LiveWebinar, you can choose if you want to host meetings or webinars. There are different rooms and events you can host:
After the webinar event is set up, it gives you a really clear overview and all the webinar links:
Meetings and webinars can be recorded.
After hosting your live webinar, you can use that webinar recording to create an evergreen webinar. That means the webinar will be running without you having to host it.
Evergreen webinar on LiveWebinar is basically the webinar recording along with the recorded interactions that happened.
However, you can still add automatic call-to-actions that pop-up at a specific timeframe during the evergreen webinar.
Webinar Registration & Thank-You Page
The webinar registration page is where the visitors sign up for your webinar. There are almost no design options here, only the registration form.
To create a registration form, you have to define all the registration fields. The good news is that it’s entirely customizable, so you can add custom questions.
LiveWebinar has abundant integration options, so you can integrate the registration form with your CRM software and send the registrants straight to your email list. LiveWebinar has integrations with most of the big email providers and CRM systems.
For the attendee, the default LiveWebinar registration page is very minimalistic:
Perhaps a minimalistic design without any distractions is better for the registration conversion rate. For the attendee, the registration page looks like this:
It’s useful to know that when you set up email reminders, it automatically adds the email field to the registration form. So, when you’re sending webinar reminder emails anyway, don’t add the email field to your registration form, otherwise you’ll ask it twice.
Once the attendee has registered, they’ll be taken to the “Thank You” page. That’s just a confirmation that the registration was successful and an option to add the event to their calendar. Giving that option to your attendees will increase the attendance rate.
If you’d rather collect registrations on your own website, you can grab the registration page code snippet and easily embed it to your WordPress site (or any other CMS platform site).
Email Reminders & Scheduling
There are email reminders you can set up before the event. It’s recommended to use these, because they increase the attendance rate of your webinar.
On LiveWebinar, you can set up multiple reminders, from 5 days to 5 minutes before the webinar.
The funny thing I noticed during this LiveWebinar review is that when I set a reminder for 1 day before the webinar, it adds it in minutes. So, it’s 1440 minutes before the webinar starts. That’s a bit confusing.
You can also set up a webinar follow-up email.
However, for the reminder and follow-up emails, you can’t customize the email body text. That means you can only enable or disable the email reminders, but you can’t add a personal message to your audience or emphasize the value of the webinar.
This is how the reminder email will look like for the attendee.
Audience Interaction Tools & Focus
If the host hasn’t joined the webinar room yet, the attendees will be patiently waiting in the “Waiting room”.
Attendees can “Knock on the webinar’s door” and the host can let them in early.
All the presentation tools and interactions can be added from the “+” button at the upper left side of the screen. Every interaction and presentation feature will be opened as a new “tab” in the webinar room. It’s quite easy to navigate.
One of my favorite aspects during this LiveWebinar review is that these tabs are only visible to the host and can be used to control the live webinar experience and direct attendees’ focus. As a host, you can switch between these tabs and the view will automatically change for all the attendees as well.
Polls, Voting and Decisions
The host can set up polls before or during the webinar and launch them to the audience at any moment. The polls launch on the big screen and they’re really eye catching. For the attendee, the polls look like this:
After the poll, the host can choose to make the results public or not.
In addition to the polls, there’s also a more simplistic “Vote manager” for Yes/No voting. That’s a unique feature I discovered during this LiveWebinar review. It can be really useful if you want to ask for yes-or-no feedback really fast.
If you want to run multiple yes or no questions, you can use the “Decisions” feature. You can basically set up a series of yes/no questions and every attendee has to decide. This can be useful for getting quick feedback on multiple aspects of your webinar.
The Call-to-Action Offer
Your webinar should come to a point where you offer a product or a course which encourage your attendees to make a purchase. It’s usually a very important part of your webinar, because that’s where you’ll make your bucks.
That’s why it’s important to present the offer in an attractive way to the audience. In LiveWebinar, you can set up the offer before the webinar and launch it at any time. The offer would look like this for the attendee:
The call-to-action pop-up does the job, but it’s not very attractive. You can’t add an image or a countdown timer.
But the real problem with this call-to-action is that it’s a pop-up. And once the attendee closes it (because they want to continue with watching the webinar), they won’t be able to bring it up again.
Webinar sales take time and convincing and the attendee might be ready to buy after the Q&A, when they’ve asked some questions and got their answers. Odds are they’re still on the fence and need a bit more convincing. That’s why it would be better if the attendees can access the offer at any time.
Asking Questions and Answering (The Q&A Mode)
LiveWebinar has solved the Q&A part of the webinar a bit differently. Sure, the attendees can just type their questions in the chat box, but it’s quite hard to skim through them for the host.
Instead there’s a unique feature called the Q&A Mode. The attendees can “Request to speak”.
Once the host approves their request, they’ll be asked to enable their webcam and microphone and ask their question on camera. That’s quite a unique feature that I’ve only seen during this LiveWebinar review.
Speaking of different modes, there’s also the “Discussion Mode” where up to 25 attendees can speak freely and simultaneously, without having to ask for permission first. That’s kind of like an online meeting already.
In the webinar setup, you can use the Discussion Mode (or the Q&A Mode) as the initial mode when the webinar starts. That’s a way to create a meeting-like atmosphere where you can talk with the attendees freely just to greet them and chit-chat to get them engaged.
Video Quality & Tech Support
In the webinar mode, the webcam feed is locked to be in the top right corner, so you can’t really go full screen. The webcam quality looks good enough.
However, once you switch to the “Meeting interface”, the webcam will be launched on full screen.
With these settings, the video quality gets a bit pixelated when the host moves around. Keep in mind, as I’m conducting this LiveWebinar review, I’m using a 1080p webcam.
LiveWebinar Email Support
There’s no live chat for LiveWebinar. However, you can email their customer support and sales team. They answer email quite fast.
Presentation Tools & Keeping Attendees Focused
A unique feature on LiveWebinar is that you can send webinar invites (to attendees or presenters) directly from the webinar room.
You probably want to show your slides. For that you’d have to open the slideshow on your computer, go full screen and share your screen. That’s not an ideal way to show your slideshow, because you’d be in full screen mode on your computer and you can’t see the webinar room.
You can’t notice your attendees chatting or saying something. This can actually be a good thing, because you’ll eliminate all distractions and can focus on the presentation.
Also, the screen sharing reduces your slide quality to any attendee’s internet connection quality.
This is how the webinar room will look like for the attendee:
Demanding Focus from Attendees
Another unique feature I discovered during this LiveWebinar review is that you can ask all of your attendees to go full screen. That’s a really useful feature to get your attendees to really focus.
Enable the “Presence checker” to further assure your attendees are staying focused. It will pop up when the attendee has been inactive or not focusing for x minutes. You can also configure to kick them out from the webinar room after 1, 2 or 3 warnings. It might sound harsh, but if your webinar is popular, they might be taking up someone else’s spot who really wants to attend and focus on what you have to say.
One useful presentation tool is the whiteboard feature, which is great for quickly visually illustrating your point while you’re explaining something.
Play Videos from YouTube or Vimeo
At any point during your webinar, you can launch a video clip from YouTube or Vimeo. You can seek to a specific part and show only a small clip to deliver a point. It’s easy to pause, so you can explain or emphasize and just hit play again.
Attending the Webinar on a Mobile Device
Some of your attendees are likely to join using their smartphones. Luckily, the live webinar room is fully mobile responsive and the attendee can switch between the slideshow (screen shared) and the webcam view. However, they can’t see both at the same time, as the desktop attendees could.
Mobile attendees can also participate in the polls and see the call-to-action offers. The good thing about these interactions is that they launch full screen on mobile and grab all the attention. That’s really good for holding their focus.
Webinar Replay & Follow-up
One major downside I’ve found during this LiveWebinar review is that the webinar follow-up email doesn’t include the webinar replay.
Some registrants might have missed the webinar, but still want to see your presentation. But they can’t because the webinar replay recording link is not included automatically.
However, you as the host, can download the webinar recording file.
A cool feature that I discovered during this LiveWebinar review is that you can edit and trim the webinar video. For example, you can:
The webinar recording video will record the entire webinar room interface, not just the slideshow/webcam. All the interactions, like chat messages, polls, offers and the Q&A part will be recorded as well.
LiveWebinar Analytics & Data Exports
Perhaps the most disappointing aspect of the LiveWebinar review is that there’s absolutely no webinar analytics dashboard. There’s also no way of measuring if the LiveWebinar minimalistic registration page is actually any good for the registration conversion rate.
You can only generate session and event reports as *.xls or *.pdf files.
Luckily the PDF report is quite detailed. You can learn things like:
The attendance timeline gives you a very good overview of when exactly did your attendees pay most attention to your webinar presentation and when did they lose focus and leave.
You can also compare it to your video and interaction timeline and learn what did you do to gain or lose their attention.
On LiveWebinar, there’s a variety of 3rd party analytics tracking integrations you can set up, for example Google Analytics and Facebook.
LiveWebinar Pricing, Free Package & Free Trials
There’s a free package on LiveWebinar. It’s enough for meetings, but not enough for hosting webinars, because its attendance limit is capped at 5. However, it’s perfect for just testing out the webinar platform.
There’s also a 14-day trial for all the other packages.
The first actual package you can use to host webinars is the cheapest webinar option I’ve ever seen.
You’ll get a 100-attendee webinar room, up to 6h of webinar recording storage, all the interaction features and share it with up to 20 sub-accounts. So, you’ll get a full-fledged webinar platform for just $14.99 / month.
Let’s compare the packages:
LiveWebinar Review Conclusion
To conclude this LiveWebinar review, let’s summarize the most important pros and cons of this webinar platform.